System Maintenance Window – Saturday, March 15, 2014 6:00 a.m. – 7:00 a.m

Information Technology Services will apply preventive maintenance to systems on Saturday, March 15th beginning at 6:00 a.m. and ending by 7:00 a.m. Security certificates will be renewed on the Window servers. Services will continue without interruption.

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System Maintenance Scheduled

As a part of our ongoing system maintenance and improvements, Information Technology Services will periodically conduct maintenance and updates to our systems. This weekend we plan for maintenance on the Banner system and the Window servers. Maintenance to the Banner system will begin tonight, Friday Feb. 7, 2014 at 7:00 p.m. and complete by midnight. During this time the services under the My St. Mary’s tab in Gateway will be unavailable. Saturday Feb 8th, beginning at 10:00 p.m. and ending at 1:00 a.m. Sunday, updates to the Window servers will be applied. During this time, email services for Faculty and Staff may experience some interruption.

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Gateway Restart 1:00 p.m.

ITS identified an issue in the login process of Gateway, a restart of Gateway was conducted to correct the issue at 1:00 p.m. We apologize for the inconvenience this may have caused.

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Firewall Maintenance Scheduled Jan 18, 2014 Midnight

Information Technology Services will apply maintenance to the secondary firewall beginning at 12:00 a.m. on Saturday, January 18, 2014. We anticipate services to continue without interruption as we apply maintenance to the backup firewall. 

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Banner System Maintenance Scheduled December 26th – 30th and Power Outage

Banner System Maintenance Scheduled December 26th – 30th and Power Outage

Information Technology Services will conduct a hardware change to the Banner system over Christmas break. The change is scheduled to begin at 9:00 a.m., Thursday, Dec 26th and end by Monday, Dec. 30th. During the four-day period, some of the University’s online services will be unavailable. Every effort will be made to resume those services as early as possible.

A power outage is scheduled Dec. 27th, beginning at 6:00 a.m., ending on Dec. 28th, at 6:00 a.m. During this time, network and phone services will be unavailable on campus.

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Server Room Maintenance Oct 12, 2013 beginning at 12:00 a.m.

Information Technology Services will apply maintenance to the server room beginning at 12:00 a.m. on Saturday, October 12, 2013. The maintenance work is in preparation for the Banner hardware replacement to be conducted over Christmas break.

Banner, Gateway and Blackboard services will be unavailable between the hours of 12:00 a.m. and 3:00 a.m. Other ancillary services will be intermittent until the maintenance work is completed. We anticipate all work to be complete by 5:00  a.m.

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Network Maintenance Scheduled Wednesday, September 18, 2013, 4:00 a.m.– 5:00 a.m.

Information Technology Services will apply maintenance to the network at 4:00 a.m., Wednesday morning to correct a firewall issue identified over this past weekend. A faulty firewall device resulted in interruption of wireless services and access to the internet. Services were resumed, however, we are in need of installing a replacement of this equipment component. During the installation time, we may experience intermittent network service. We apologize for any inconvenience this may cause.

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Student Email Services Resumed

The network issue experienced on Saturday evening , Sept 14th, caused student email service to be unavailable. That issue has been corrected. We apologize for the inconvenience this may have caused.

 

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Wireless Service Interruption

Saturday, Sept 14th, wireless services were interrupted due to a network equipment failure. Technical staff members were on campus addressing the issue immediately. Services have been resumed, however, replacement of the failed equipment is scheduled. We continue to monitor closely the progress. We apologize for the inconvenience this may have caused.

 

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Event Management System Upgrade August 12, 2013

Information Technology Services is applying an upgrade to the reservation and schedule modules of the Event Management System (EMS) . The upgrade may take up to 48 hours to complete during which time the online reservations process will be unavailable. We apologize for any inconvenience this may cause and ask your patience as we apply the upgrades in order to better serve the needs of our community

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